Privacy Policy

Last Updated: December 2024

Introduction

Reliable Clinical Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical expert witness referral services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or request an expert
  • Subscribe to our newsletter or download resources
  • Communicate with us via phone, email, or mail
  • Engage our services for medical expert witness referrals

This information may include:

  • Name and professional title
  • Law firm or organization name
  • Email address and phone number
  • Mailing address
  • Case-related information you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

How We Use Your Information

We use the information we collect to:

  • Provide and improve our medical expert witness referral services
  • Respond to your inquiries and fulfill your requests
  • Match you with appropriate medical expert witnesses
  • Send administrative information, such as confirmations and service updates
  • Send marketing communications (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations
  • Protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Medical Expert Witnesses: We share relevant case information with expert witnesses to facilitate the matching process and service delivery.
  • Service Providers: We may share information with third-party vendors who assist us in operating our website and conducting our business.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the information, potential risk of harm, and applicable legal requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Reliable Clinical Experts

New York, NY 10028 USA

Phone: (855) 963-3625

Email: info@reliableclinical.com